The AI in Business Podcast

Podcast

The AI in Business Podcast

Daniel Faggella

1213 episodesen-us
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise

Episodes

Intelligent Operations at Enterprise Scale - with Dhrubojyoti Das Deb of JPMorganChase

<div>Alert volume inside IT operations has outpaced manual triage, leaving real incidents buried in noise. In this episode, <a href= "https://www.linkedin.com/in/dhrubojyoti-das-deb-18ab1a13/">Dhruboj...
Oct 9, 202626m

What Shared Intelligence Really Fixes in Enterprise AI - with John McMullan of Observe.ai

<div>Enterprise CX teams have poured budget into AI, yet many still can't show measurable returns — frontline staff double-check the tools, and each new bot becomes another disconnected silo.</div> <d...
Oct 8, 202627m

Inside the Shift Toward Smarter Automated CX - with Paul Cuglietta of Simplyhealth

<div>A single misstep in a new customer service channel can undo months of trust-building work.</div> <div> </div> <div>In this episode, Paul Cuglietta, Customer Services Director at Simplyhealth, exp...
Oct 7, 202621m

Stop Overpaying for AI Power You Don't Need - with Melissa Ramey of Salesforce

<div>An AI agent can function as designed yet produce results an organization cannot verify or safely use. In this episode, Melissa Ramey, Director, AI Transformation – Data Insights and User Experien...
Oct 6, 202629m

Turning Biological Complexity into R&D Advantage with Virtual Cells - with Giorgio Gaglia of Sanofi & Daniel Veres of Turbine

<div>Drug discovery teams are running short of new ideas to test, and AI models that simulate how cells respond to drugs only pay off once leaders know when those predictions can be trusted with exper...
Oct 5, 202631m

Where AI Should Actually Earn Its Keep in Biopharma - with Mukhtar Ahmed of Greenstone Biosciences

<div>In biopharma R&D, AI investment has overwhelmingly targeted generating more drug candidates, even though the industry has rarely lacked for compounds worth pursuing. In this episode, Mukhtar Ahme...
Sep 29, 202622m

Modernizing Finance Data for Faster and More Reliable Operations - with Ciprian Porutiu of Marsh

<div>Finance teams face immense pressure to operate faster, but rushing to automate over fragmented systems only compounds errors downstream. Ciprian Porutiu, SVP of Strategic Initiatives at Marsh, jo...
Sep 24, 202626m

Managing Change Across Modern Financial Operations - with Nathaniel Bell of Wells Fargo

<div>For large banks, the barrier to AI at scale is rarely the model. It's decades of fragmented systems, inherited through mergers, acquisitions, and new products, where each team trusts its own data...
Sep 22, 202622m

Transforming Cardiovascular Care — How AI-Driven Insights Unlock Value for Hospitals and Clinics - with Jim Hartman of Cleerly

<div>Hospitals and clinics continue to face a central challenge: extensive cardiac testing still fails to deliver clear, consistent diagnostic answers, slowing decision‑making and creating downstream ...
Sep 17, 202626m

Closing the Gap Between Commercial Plans and What Happens on the Shelf - with Stephanie Lilley of Reckitt

<div>For consumer goods companies, the gap between the commercial plan agreed at head office and what gets executed on the shelf is one of the costliest disconnects in the business — investment goes o...
Sep 15, 202624m

Why Traditional Training Can't Keep Technical Teams Current - with Nicola Lyons of Andela

<div>Traditional, event-based training can't keep pace with technical skills that now shift every six to twelve months.</div> <div>​</div> <div>In this episode, Nicola Lyons, Senior Director of Talent...
Sep 14, 202619m

Responsible Generative AI in Healthcare and What Leaders Need to Know for 2026 - with Rhett Alden of Elsevier Health

<div>Generative AI is entering clinical workflows just as healthcare institutions grapple with black-box outputs, unclear regulation, and the need for provable accuracy.</div> <div> </div> <div>In thi...
Sep 8, 202621m

Building AI Into Systems That Can't Afford to Be Late - with Drew Barbier of MIPS

<div>For AI systems built into vehicles, robots, and industrial equipment, being smart isn't enough — the difference between success and failure often comes down to whether real-time performance was d...
Sep 4, 202620m

AI-Powered Revenue Operations: The Future of Sales for SMBs - with Vanessa Tabbert of Salesforce

<div>Enterprise sales teams routinely let the majority of inbound leads go untouched simply because there isn't enough team bandwidth to work them all. In this episode, Vanessa Tabbert, VP of Agentic ...
Sep 2, 202630m

Where Agentic AI Pays Off in the B2B Back Office - with Chris Bradley of Veritiv

<div>Large B2B operations keep running order entry, invoicing, and other repetitive back-office workflows by hand, years after most companies started investing heavily in AI. In this episode, Chris Br...
Sep 1, 202620m

The Real‑World Conditions That Shape Industrial AI - with Scot Burdette of ABB

<div>Industrial environments run on a different set of constraints than the typical enterprise office — physical risk, standalone factory sites, and workflows where a fragmented handoff can cost time,...
Aug 31, 202625m

Closing the Skills Intelligence Gap in the AI Era - with Cory Hymel of Andela

<div>Job titles routinely undercount what employees can actually do, especially in fast-moving technical roles.</div> <div> </div> <div>In this episode, Cory Hymel, Head of Research at Andela, explore...
Aug 27, 202626m

Scaling Agentic Automation With Open Architecture - with Arun Chandra of NICE

<div>A quarter of enterprise teams have gotten a single AI channel into full production — the rest are stuck somewhere behind it.</div> <div>In this episode, Arun Chandra, Chief Operating Officer at N...
Aug 26, 202623m

AI for Patient Critical Uptime in a Shrinking Technician Workforce - with Michael Goldman

<div>The service environment is straining under rising equipment complexity and a rapidly shrinking technician workforce, making patient‑critical uptime harder to guarantee.</div> <div> </div> <div>In...
Aug 25, 202622m

Intelligent Operations at Enterprise Scale - with Dave Glick of Walmart

<div>Enterprise engineering teams often spend more time triaging recurring incidents than building the features customers are asking for. In this episode, Dave Glick, Senior Vice President of Growth T...
Aug 24, 202622m